Refund Policy for Skolaz Educational Services Ltd

Effective Date: 18th November, 2024

At Skolaz Educational Services Ltd, we are committed to facilitating access to global study opportunities for students worldwide. To maintain transparency, the following outlines our refund policy for payments made through our platform.

Application Fees

Payments made for university or college application fees to institutions in destination countries are non-retrievable and non-refundable. These fees are determined by the respective institutions, and Skolaz Educational Services Ltd has no control over their policies.

Tuition Deposit

  1. Refunds by Institutions:

Institutions generally refund tuition deposits only in cases of visa denial based on valid grounds. Refunds are subject to each institution’s policies, which may include non-refundable administrative charges.

  1. Skolaz’s Role:

Skolaz Educational Services Ltd does not control partner institutions’ refund policies. We will process refunds solely based on the instructions provided by the institution.

  • The refund policy and timelines of the institution are binding and apply exclusively between the depositor (client) and the concerned institution.
  • Skolaz Educational Services Ltd shall not be held liable for any tuition deposit disputes.

 

Visa Application Fees

All fees paid for visa applications to destination countries are non-refundable.

Refund for Tuition Deposits and UK IHS (Immigration Health Surcharge)

If a partner institution issues a refund for tuition deposits or the UK IHS paid by Skolaz Educational Services Ltd on behalf of a client:

  • Refunds will be processed for the actual amount received in Skolaz’s account, minus:
  • Applicable bank charges.
  • Administrative expenses of 2% of the total amount.
  • Refunds will be issued in Nigerian Naira at the prevailing exchange rate at the time of the original transaction.

 

Admission and Visa Application Outcomes

Skolaz Educational Services Ltd does not influence the outcomes of admission or visa applications submitted by clients. As such:

  • Processing fees for admission and visa application services are non-refundable.

 

Non-Negotiability of Terms

The terms and conditions of this refund policy are final, non-negotiable, and not subject to amendment under any circumstance or for any reason.

By using our services, clients acknowledge and agree to this refund policy. If you have any questions or need further clarification, please contact our support team.

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